Terms and Conditions

Effective Date: March 2025
Company Name: Connect Outsourcing
Registered Address: 27 Old Gloucester Street, London WC1N 3AX, United Kingdom
Contact Email: accounts@connectoutsourcing.solutions

Welcome to Connect Outsourcing. These Terms and Conditions govern your use of our services, website, and any contractual agreements entered into with us. By accessing our services, you agree to comply with these terms. If you do not agree with any part of these Terms and Conditions, you should refrain from using our services.

• “Company” refers to Connect Outsourcing, including its affiliates and employees.
   
• “Client” refers to any individual or business engaging with our services.
   
• “Services” include payroll processing, employment administration, tax compliance, fraud prevention, and other related services provided by Connect Outsourcing.
   
• “Website” refers to www.connectoutsourcing.solutions.
   

Connect Outsourcing provides back-office payroll and employment administration services. Our solutions include, but are not limited to:

• Payroll processing, including PAYE, hybrid, and umbrella payrolls
   
• HMRC RTI submissions and tax compliance
   
• Employee administration and contract management
   
• Fraud prevention and financial risk management
   
• Customizable payroll and HR technology solutions
   

By engaging our services, clients agree to:

• Provide accurate and complete information for payroll processing and compliance purposes.
   
• Ensure that all employee and financial data shared with us is correct.
   
• Adhere to any contractual terms agreed upon, including service fees and payment schedules.
   

• All service fees shall be agreed upon in advance and invoiced accordingly.
   
• Payments must be made within the specified period stated in the invoice. Late payments may incur additional charges or service suspension.
   
• All prices are exclusive of VAT, unless otherwise stated.
   

• We adhere to UK employment and tax laws, including HMRC regulations.
   
• Clients must ensure compliance with their own legal and regulatory obligations.
   
• Any changes in legislation affecting payroll or employment administration may result in necessary service adjustments.
   

• We are committed to protecting client and employee data in accordance with GDPR.
   
• Any personal or financial data shared with us will be stored securely and used solely for service delivery purposes.
   
• Clients must ensure they have the appropriate legal basis to share employee data with us.
   

• While we strive for accuracy and compliance, we do not accept liability for any penalties or losses resulting from incorrect client-provided data or failure to comply with tax regulations.
   
• We are not liable for any indirect, incidental, or consequential damages arising from the use of our services.
   

• Either party may terminate the service agreement with prior written notice, subject to any agreed-upon terms in the contract.
   
• Any outstanding fees must be settled before termination is finalized.
   

• We reserve the right to update these Terms and Conditions at any time. Clients will be notified of any significant changes.
   
• These Terms are governed by and construed in accordance with the laws of England and Wales.
   

For any inquiries or clarifications, please contact us at accounts@connectoutsourcing.solutions.